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March 10, 2007
United: Enough is Enough
I've flown United air as my "preferred" carrier for what must be 10 years now, but over the past year I've decided that I enough is enough, and I'm giving up on United, including on our United Mileage Visa.
When they wouldn't let us use our frequent flier miles to book Dawnise's trip to S. Africa (due to blacking out all but three days the month she was traveling), I was annoyed, and told them so.
This month, they did it again - I'm trying to book tickets to bring my folks out to our place for my Dad's birthday in July - and we've got plenty of miles on United to cover the tickets, but lo-and-behold, there are only five available days in July.
Alaska Air (where we also have a good chunk of miles) is being much more cooperative so far - so if I can get their credit card people to waive the annual fee, we may have a winner.
Anyone got any horror stories to share, either about their credit card or their frequent flier program, before I make the switch?
Posted by dberger at March 10, 2007 5:22 PM
Comments
Just that I've had horrid luck with United also. I called to tell them what happened and they got my information mixed up with someone else's and called me a liar before they realize they were looking at the wrong account.
Alaska Air has always been good to me and mine.
Posted by: Anonymous at March 12, 2007 9:32 AM