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October 24, 2006
(More) Props to Cyclegear
On discovering that I had the wrong break pads last night, I dropped a note to customerservice at cyclegear.com, explaining the situation and asking if they'd be so kind as to pickup the return shipping, since the application matrix was wrong.
This morning I got a note back saying they were shipping the correct pads and a pre-paid UPS return label for the ones I can't use.
Posted by dberger at October 24, 2006 9:57 AM